Document Type

Article

Publication Title

Palliative medicine reports

Abstract

BACKGROUND: Empathic communication skills have a growing presence in graduate medical education to empower trainees in serious illness communication.

OBJECTIVE: Evaluate the impact, feasibility, and acceptability of a shared communication training intervention for residents of different specialties.

DESIGN: A randomized controlled study of standard education v. our empathic communication skills-building intervention: VitalTalk-powered workshop and formative bedside feedback using a validated observable behavioral checklist.

SETTING/SUBJECTS: During the 2018-2019 academic year, our intervention was implemented at a large single-academic medical center in the United States involving 149 internal medicine and general surgery residents.

MEASUREMENTS: Impact outcomes included observable communication skills measured in standardized patient encounters (SPEs), and self-reported communication confidence and burnout collected by surveys. Analyses included descriptive and inferential statistics, including independent and paired

RESULTS: Of residents randomized to the intervention, 96% (

CONCLUSIONS: Our educational intervention increased residents' confidence and use of essential communication skills. Facilitating a VitalTalk-powered workshop for medical and surgical specialties was feasible and offered a shared learning experience for trainees to benefit from expert palliative care learning outside their field.

First Page

26

Last Page

35

DOI

10.1089/pmr.2021.0036

Publication Date

3-30-2022

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